Courtyard Room
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- + 40 more features
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Multiple reviews explicitly praise cleanliness ('It was clean', 'pulizia perfetta', 'cleanliness' listed as a pro), so cleanliness is rated very highly.
Mixed service feedback: some staff described as 'gentilissimo' and staff compensated a bed issue, but there are several complaints about unfriendly or disengaged check-in staff, lack of help with luggage and unhelpful responses to heating problems.
Location is repeatedly highlighted as an excellent pro ('middle of So Ho', 'Emplacement top', 'great hotel and location'), therefore rated at the top of the scale.
Rooms receive mixed comments: comfortable bedding and cosy ambience noted, but recurring negatives include lack of drawers, narrow bed, minimal/heating issues, dark/dingy corridors and some noise through doors.
Some amenities praised (good in-house restaurant, breakfast), but issues cited include no coffee machine, missing drawers/furniture, lack of heating in rooms/hall and unexpected items in room supplies, so amenities are slightly below top-tier.
Multiple reviewers explicitly call out high prices ('super high', 'unfassbar hoch') and complaints about charges for room changes; value is rated below the overall due to cost concerns.
Indulge in luxury at The Mercer, a 5-star hotel in Soho just minutes away from iconic landmarks. Enjoy loft-style rooms with high ceilings, flat-screen TVs, and marble bathrooms with walk-in showers. Need entertainment? Request a video game system for your room.
Relax and rejuvenate with private exercise trainers, massage therapists, and yoga lessons at your disposal. Pamper your furry friend with dog walking services while you take advantage of valet parking and chauffeured limousines. Don't forget to explore the lobby's extensive book and magazine library.
The Courtyard Room features French doors with a view of a bamboo courtyard, a seating area and a marble bathroom with a walk-in shower.
1 King Bed 510-sq-foot room with courtyard views Layout - Bedroom, dining area, and sitting area Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels and streaming services Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and local meal delivery service Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead Practical - Safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hardwood flooring in room Non-Smoking
Located on the 6th floor, these suites have a living room, a dining area and a work space. Arched windows, hardwood floors, marble bathroom, 2-person bath tub and a separate walk-in shower are included in the Loft Suite.
1 Queen Bed 350-sq-foot room, located on the top floor, city views Layout - Dining area and sitting area Internet - Free WiFi Entertainment - Flat-screen TV with premium channels and pay movies Food & Drink - Kitchenette with espresso maker, electric kettle, and microwave (on request) Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with rainfall showerhead and hydromassage showerhead Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Closed-captioned TV Need to Know - No rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Mercer Room offers views of the Mercer Street and has a seating area. The marble bathroom has a walk-in shower.
1 King Bed 419-sq-foot room with city views Layout - Dining area and sitting area Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels and streaming services Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and local meal delivery service Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead Practical - Safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Closed-captioned TV Non-Smoking
1 King Bed 350-sq-foot room, located on the top floor, city views Layout - Dining area and sitting area Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels and streaming services Food & Drink - 24-hour room service, minibar (stocked with some free items), free bottled water, and local meal delivery service Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hardwood flooring in room Need to Know - No rollaway/extra beds available Non-Smoking
The Mercer Room Deluxe comes with a seating area and a marble bathroom with a walk-in shower.
The Deluxe Studio overlooks the Prince Street, Mercer Street or the bamboo courtyard. It has a seating/dining area or a work space and windows.
Located on Mercer or Prince Street, Studios benefit from an abundance of natural light, and a sitting area consisting of a sofa, oval table, and leather chair. Most Studios feature exposed brick walls. Each includes a generous marble bathroom with a large walk-in shower and additional body spray. Select Studios offer oversize two-person bathtubs, and some are designed with shutter doors separating the bathroom from the bedroom for added privacy.
The Loft Studio comes with a seating area, hardwood floors and a marble bathroom with a walk-in shower and a bathtub.